Lares Digital required a video-switchboard solution to direct incoming video calls to the first available member of staff, similar to a traditional telephone reception switchboard. Additionally, they needed a secure, separate point-to-point connection with the site to allow staff to gain approval to access the control system for operating the doors. This functionality had to be integrated with a contacts database so staff could easily contact hosts and inform them of the arrival of visitors or deliveries. Furthermore, the company needed multiple telemetry points and robust reporting functionalities.
Lares initial alpha version of the software was mostly functional, but still clunky and unreliable. They urgently needed a product that was fully production ready, as they’d already started business development and signed up their first client.
Lares Digital approached Blueberry with a very defined set of requirements, as detailed above. But most of all they needed all of this to be super-fast.
