Rubric Ltd specialises in the translation of computer documents and software programs from English into multiple languages using a combination of standard industry and in-house tools. This process of software localisation is complicated by the dispersed nature of the teams working on the projects.
Rubric required its existing distributed project tracking system extended and updated to provide an unprecedented level of information to team members, in order to increase operational efficiency and streamline administration.
The new system has become a central tool for Rubric, delivering significant value to the company.
The Client
Rubric Ltd specialising in the translation of computer manuals and programs into foreign languages.1 Developer, 1 Manager
4 man-months
ASP .NET 3.5
SQL Server 2008, Linq
Screenshots
Enhanced User Interface
Blueberry improved the existing BugzNET system, making it faster, as well as enhancing the user interface to make it more intuitive. The new system now keeps track of every issue relating to a project.
The Requirements
Software localisation is a complex process, involving the translation of English words and phrases that are frequently embedded in the code of the program.
Due to the dispersed nature of the teams working on localisation projects, a systematic approach is required for testing, reporting and resolving issues which arise once the software strings are viewed in context.
Rubric’s original distributed problem tracking system, which was designed by Blueberry several years earlier, allowed all its translators and project managers to participate in the process of problem reporting and resolution. Called BugzNET, the system had become a central tool for Rubric.
The company now wanted the system to be extended in terms of usability and operation. In collaboration with Blueberry the existing design was reviewed to identify enhancements that could deliver significant value to Rubric.
What We Did
Blueberry improved the existing BugzNET system, making it faster, as well as enhancing the user interface to make it more intuitive.
The new scalable online bug-tracking system, called BugzNET4, keeps track of every issue relating to a project. It provides all team members with an unprecedented level of information – allowing them to see summaries, drill down into individual problem reports, add comments, update status, request updates, and send automated reminders.
The Results
BugzNET4 is now even more of a central tool for Rubric, having succeeded in increasing operational efficiency whilst making it easier for all team members to keep track of issues.
Identifying, reporting, and resolving bugs is a seamless operation - no matter how many languages are being localized. It eliminates version-control issues and the need to forward information to team members. For Rubric, streamlining administration translates to real cost and time savings.
BugzNET4 offers:
- Central information management with browser-based accessibility
- Global accessibility in real time for all members of the global team
- Fully scalable architecture using .NET technology that supports an unlimited number of products and target languages
- Automatic replication of problems across languages
- Customized searches, including free text searches and multiple-language searches
- Easy transfer of information via XML or CSV into standard databases such as Oracle, MS Access, or FileMaker Pro.